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30 July 2019

Toronto maps out new rules for vehicle-for-hire industry

First published30/07/2019

Toronto City Council has amended its vehicles-for-hire rules to improve safety and accessibility of taxis and private transportation companies including Uber and Lyft.

Toronto mayor John Tory, says:” These new and updated requirements are a necessary step in protecting the residents and visitors of this city. Regardless of where they are going or how far the distance, we want to make sure passengers are able to access the service and get to their destination safely."

The new rules will make it mandatory for all drivers to take a third-party training programme approved by the Canadian city. Preliminary topics will include safely transporting passengers, driving in an urban setting and providing an accessible service. In addition, all drivers will be required to securely mount all handheld devices to their vehicle and display notices if a camera is being used to record passengers.

The council says an Accessibility Fund Programme will help offset the higher cost of providing a wheelchair-accessible service. It will be funded through a regulatory charge on companies that do not provide this service.

As part of the move, the council has made changes to improve the licensing and enforcement of vehicles for hire. This includes increasing the amount of data that is collected to help inform future regulations.

The requirements will come into effect in January 2020.

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