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11 April 2019

Flowbird brings touch screen terminals to Durham, UK

First publishedon www.ITSInternational.com
Flowbird has deployed touchscreen terminals at three park and ride sites in the UK city of Durham, allowing users to pay for multiple tickets in a single transaction.

The company says its Cale Web Terminal Touch product, installed by scheme operator NSL, is reducing queues at Belmont, Howlands Farm and Sniperley sites.

The terminals, installed by scheme operator NSL, allow users to pay via coin, credit/debit card as well as Apple Pay and the Android equivalent.

The system’s back office allows users to introduce new tickets or change traffic without needing to arrange a site visit, while field-based staff receive automated alerts to replenish tickets when stocks are running low, the company adds.

Additionally, the system provides online analytical processing reports to enable Durham County Council and NSL to study the use of the three sites and look for further service improvements.

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