Agendum software speeds Amsterdam parking fines process
The city of Amsterdam is sending out parking fines faster and more efficiently than ever, following the introduction last month of Agendum’s Scanman back-office software.
Licence plate information recorded by enforcement officers on foot or in vehicles, together with the vehicle’s position and time, is transmitted to a control centre where the entire process is handled automatically.
Checks are built in, said Agendum consultant Barbara van den Berg at Intertraffic. These included waiting for a short period, in order to check that the licence plate had not been snapped as the driver was on his way to a pay station to buy a ticket.
However, after checking with a digital parking rights database that the vehicle did not have permission to be parked in its location, its details were passed by the Scanman software to the penalty ticket issuing system, which then sent out the penalty notice.
The system dramatically cut down the number of staff needed to maintain the enforcement system, she added. It had already attracted considerable interest from other cities.