IBTTA 2021 Toll Excellence winners: in full

MTA Bridges & Tunnels and Oklahoma Turnpike Authority were among six winners
Charging, Tolling & Road Pricing / September 21, 2021
By Adam Hill
New York tolls smartphone app IBTTA © Ryan Deberardinis | Dreamstime.com
Tolls NY Smartphone Application project won IBTTA's Customer Service and Marketing Outreach Award (© Ryan Deberardinis | Dreamstime.com)

A smartphone app, a fibre-backbone roll-out and HOV Bluetooth technology were among the diverse initiatives which triumphed in the International Bridge, Tunnel and Turnpike Association (IBTTA)'s 2021 Toll Excellence Awards.

Each of the companies and organisations involved in the six awards will have the opportunity to present their work to the industry in a session at IBTTA’s upcoming Annual Meeting and Exhibition, which will take place in-person on 10-12 October in Anaheim, CA.

Just one of them will then receive the President’s Award for Excellence.

“The projects honored by this year’s Toll Excellence Awards show how the industry has really continued to come together to support their customers and their communities during the Covid-19 pandemic,” said Mark Compton, CEO of the Pennsylvania Turnpike Commission and IBTTA president.

“Each of this year’s winning projects demonstrates how the tolling industry has viewed the pandemic as less of a crisis and more of an opportunity,” said IBTTA executive director Pat Jones.

“They each serve as excellent examples of how tolling operators and industry partners can work together to find innovative solutions that benefit their customers, their communities and their bottom lines.”

Who are the 2021 IBTTA Toll Excellence Award winners?

Administration and Finance: Ohio Turnpike and Infrastructure Commission (OTIC) for Bridging the Gap between Strategy and Execution during the Pandemic and Beyond

Customer Service and Marketing Outreach: MTA Bridges & Tunnels for Tolls NY Smartphone Application

Social Responsibility: Elizabeth River Crossings (ERC) for Connecting Communities

Technology: Oklahoma Turnpike Authority for OTA Fiber Development Initiative

Toll Operations, Engineering and Maintenance: Tampa Hillsborough Expressway Authority (THEA) for Selmon West Extension Design and Construction

Private Sector Innovation Award: Carma Technology Corporation for DFW TEXpress Automatic Occupancy Verification

You can find more information about all the winners and their projects here


For more information on companies in this article