Conduent wins Lyon ticketing modernisation deal

US group chosen for Rhône region public transit roll-out starting next year
Mobility as a Service / June 26, 2020
By Adam Hill
ID 172437495 © Frantic00 |
New system will allow account-based ticketing on Lyon's metro (© Frantic00 |

Conduent Transportation has won a contract to modernise the public transit ticketing system in one of France's best-known regions.

The company was selected by the Syndicat mixte des transports pour le Rhône et l'agglomération Lyonnaise (Sytral), the transportation authority for the Rhône department of France and the Lyon urban area.

Beginning in June 2021, it will install a new ticketing system across the 73 towns of the TCL (Lyon urban area public transport) network, on which 1.9 million trips are taken each day.

Conduent is to deploy its Atlas Ops ticketing system across Lyon’s bus, tram and metro network, enabling the use of fare validation on smartphones, QR codes and contactless cards. 

The new system will link with Sytral's EMV (Europay, MasterCard and Visa) solution, which allows travellers to validate their travel using contactless bank cards across the entire network. 

"The open architecture of the system will allow Sytral to easily interface with future mobility providers in the Lyon urban area, such as bike- and car-sharing,”  said Jean Chaussade, deputy director of Sytral's Equipment and Estate Department.

Conduent's installation will also enable account-based ticketing, storing and processing customers' access and usage data in a back office function. 

Companies in this article