A market leader in security communications, Commend has been at the forefront of research in addressing acoustics-related problems for decades. Combining expertise with innovative AI-based research, the firm has developed its revolutionary intercom terminals that eliminate background noise. Philip Helpferer, technical systems engineer at Commend, said: “The app gets rid of background noise. It’s a gamechanger.”
The app provides key benefits for users working in areas with busy traffic, which provide challenges for effective communications. Background noise in critical situations can distort a caller’s voice or make it unintelligible, with potentially disastrous results.
This problem can reach critical levels at car park customer help desks or public transport emergency call centres. In addition to making it difficult for the caller, poor communications can also lead to serious psychological and physical consequences for the call desk worker.
Stand 10.207
