Thales to launch Jakarta ticketing platform

Thales is delivering the solution as part of the Jatelindo consortium
Mobility as a Service / October 20, 2021
By Ben Spencer
Thales account-based ticketing solution Thales Transcity Platform Jakarta Indonesia PT JakLingko
Thales says riders will receive smart technology in the app (Image credit: JakLingko Documentations)

Thales is to develop an integrated payment system that uses an account-based ticketing (ABT) solution for intermodal travel in the Greater Jakarta metropolitan area in Indonesia. 

This area – commonly known as Jabodetabek – includes the capital Jakarta and the cities of Bogor, Depok, Bekasi, Tangerang and South Tangerang. It spreads over an area of 6,343 km2 with a population of more than 31 million people. 

Thales says travellers using different transportation networks will be able to either swipe their smartphones or use contactless travel cards to enter public transport.

Using ABT, Thales explains that riders will receive smart technology in an app provided by the end-customer PT JakLingko that can propose different fares. 

For example, a total of 14 fare categorisations will be available, including students and elderly passenger rates.

The system includes the Thales Transcity Platform, a modular architecture that allows operators to choose the products that meet their infrastructure needs. It can be implemented in the operator’s datacentre or hosted in the cloud to benefit from additional resources on demand.

Thales is rolling the solution out as part of the Jatelindo consortium, which seeks to implement an electronic payment and tariff system for public transportation operators in Jabodetabek.

The consortium – whose members include mobility payment companies PT Jatelindo Perkasa Abadi Indonesia and PT Aino Indonesia – are supporting Jakarta’s transportation master plan. This initiative includes a government target to increase the share of public transportation use to 60% of all movements and expand its coverage to 80% of all roads in Greater Jakarta by 2029. 

Thales will work with the consortium to deliver the project in several phases, including an eight-year operation and maintenance contract. Initially, the company will provide a new QR code ticketing system for fare collection, interfacing the Mobility as a Service solution and a mobile application.

According to Thales, this system will include enhanced mobility features leading to an “end to end ticketing solution” in the final phase enable to handle five million transactions daily, where the consortium will migrate the existing card-centric architecture to a full ABT one.

Olivier Rabourdin, country director, Thales in Indonesia, says: “This ambitious project with the Jatelindo consortium is working on concrete solutions that will help ease congestion and boost commuter traffic across Jakarta’s varied transportation network. By bringing our strong expertise in rail and ticketing solutions and working closely with our local partners to build local capabilities, we are committed to helping Indonesia build their future transportation network,”

Commuters can expect to start using the integrated solution from August 2022.

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