RSS4186 Xerox has won a contract to replace Geneva Airport’s entire parking management system for its 20 parking lots featuring more than 7,000 spaces, including walk-up pay stations, parking guidance and a global monitoring and management system which will connect with the rest of the airport’s computer systems. As part of a ten-year contract, travellers will be also able to receive information about flight delays, gate changes or customised information when they arrive at the airport parking lot.
“By incorporating parking into the travel process from the beginning, Xerox is giving our customers information that makes their trip better right from the start,” said Guy Marguet, project coordinator, Geneva Airport, Switzerland. “That helpful information can start even before the traveller leaves home.”
By working with Xerox, the airport will know when passengers arrive and will be able to tailor specific messages to them through electronic message boards when they park and eventually through their smartphones. Online reservations for parking spaces and based on automated licence plate recognition to match vehicles to travellers, will mean passengers flying out of Geneva Airport will have access to more information sooner.
Once travellers arrive at the airport, more convenient payment options will greet them, including the ability to pay with a tap or wave of a credit or debit card or with a smart phone with a built in electronic wallet. Payment terminals will also be more intuitive enabling travellers who speak different languages the ability to benefit from the upgrades.
“A traveller’s journey begins well before they arrive at the airport,” said Marguet. “By giving people more information before they leave home and more once they arrive and park, passengers will have a better travelling experience.”
The web-based system includes new entry and exit terminals, walk-up payment machines, the ability to integrate with other airport systems and video monitoring of car parks and payments. The system is designed to grow with Geneva Airport’s expanding needs and offer future services. For example a traveller’s boarding pass could be used for entering and exiting the parking lot and to better target specific travel information to that customer when arriving at the airport.
“By making parking an integral part of the travelling process, just like checking baggage, boarding and security, Xerox is able to help Geneva Airport provide customers with a more complete and better passenger experience,” said Cees de Wijs, group president, International Transportation and Government, Xerox.
Xerox has successfully managed and operated parking systems in more than 30 cities in the United States, 300 cities in Europe including nearly 100 jurisdictions in the United Kingdom during the past 40 years. The company says it is the largest provider of transportation services to governments worldwide, with projects in more than 30 countries.
“By incorporating parking into the travel process from the beginning, Xerox is giving our customers information that makes their trip better right from the start,” said Guy Marguet, project coordinator, Geneva Airport, Switzerland. “That helpful information can start even before the traveller leaves home.”
By working with Xerox, the airport will know when passengers arrive and will be able to tailor specific messages to them through electronic message boards when they park and eventually through their smartphones. Online reservations for parking spaces and based on automated licence plate recognition to match vehicles to travellers, will mean passengers flying out of Geneva Airport will have access to more information sooner.
Once travellers arrive at the airport, more convenient payment options will greet them, including the ability to pay with a tap or wave of a credit or debit card or with a smart phone with a built in electronic wallet. Payment terminals will also be more intuitive enabling travellers who speak different languages the ability to benefit from the upgrades.
“A traveller’s journey begins well before they arrive at the airport,” said Marguet. “By giving people more information before they leave home and more once they arrive and park, passengers will have a better travelling experience.”
The web-based system includes new entry and exit terminals, walk-up payment machines, the ability to integrate with other airport systems and video monitoring of car parks and payments. The system is designed to grow with Geneva Airport’s expanding needs and offer future services. For example a traveller’s boarding pass could be used for entering and exiting the parking lot and to better target specific travel information to that customer when arriving at the airport.
“By making parking an integral part of the travelling process, just like checking baggage, boarding and security, Xerox is able to help Geneva Airport provide customers with a more complete and better passenger experience,” said Cees de Wijs, group president, International Transportation and Government, Xerox.
Xerox has successfully managed and operated parking systems in more than 30 cities in the United States, 300 cities in Europe including nearly 100 jurisdictions in the United Kingdom during the past 40 years. The company says it is the largest provider of transportation services to governments worldwide, with projects in more than 30 countries.
