Parsons activates remote capabilities for TMCs

Hundreds of transportation management centres (TMCs) around North America took on a new challenge this year – how to maintain the essential services they provide, while keeping staff safe during the ongoing Covid-19 pandemic. Many TMCs feature operators and other staff working in close proximity, sometimes even sharing desks, equipment, and other facilities, around the clock. Many of these centres, and their supporting systems, were not designed for remote operations. Even those who were able to go remote faced challenges with limited functionality or performance.
November 18, 2020
Parsons ITSWC3


Parsons’ expertise in Virtual TMC operations, including experience in leading the development of the Virtual TMC Guidebooks, helped many of its customers transition to remote operations without losing important functionality or performance. A virtual TMC might include a physical facility with the capability to go remote, or a completely virtual operation with no physical centre at all. Either way, virtual TMCs must maintain critical functions including monitoring, collecting, processing, and fusing transportation system data; disseminating transformation information to outside entities; implementing control strategies that affect changes in the transportation system; and coordinate responses to traffic situations and incidents.

As Parsons points out, while Covid-19 will not be with us forever, these virtual capabilities can help departments of transportation reduce costs, increase innovation, and improve operational agility. Additionally, virtual TMCs prepare DOTs for future catastrophic events, whether another pandemic, hurricane, or wildfire.

Parsons says it can help manage both short- and long-term virtual TMC needs, including assessments, security design, communications architecture, training plans, implementation plans, and more.

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